One inbox for every website chat
Chats from all your projects now land in a single list, with a Projects page and each project's settings right beneath it. You can also see where a visitor is from and which page they came from when the chat starts.
What is new in LuckPanda: features, improvements and fixes, newest first.
Chats from all your projects now land in a single list, with a Projects page and each project's settings right beneath it. You can also see where a visitor is from and which page they came from when the chat starts.
Menus and chat bubbles in the Chatbot inbox now follow the same type and shapes as the rest of the app, so the inbox looks consistent and tidy.
Pricing pages now show amounts in your currency, with an approximate note where the bill itself is in US dollars or, for businesses in India, rupees.
The Chatbot now answers with less work behind each reply, so your credits go further.
Your own systems can now create an invoice with a single request and be notified as it changes, so billing can run without anyone retyping details.
Invoices now support tax-inclusive prices, a discount on the whole document, rounding off, GST cess, reverse charge, payment terms, custom fields, bank and UPI details, a signature and attached files.
When a client is recognized by email or reference, their saved GSTIN, addresses and state are filled in automatically. You can also work with several legal entities, and your business email now appears on new documents.
Ask the in-app support chat a question and it can look things up in your account. It asks you to confirm before it changes anything, and a Requests board keeps track of what you asked for.
Chatbot owners can turn on browser notifications so a new visitor message reaches them even when LuckPanda is in another tab.
The Chatbot can now guide a visitor step by step, make offers, open the right page on your site and start the conversation based on the page they are reading.
Enter your site's URL to see a chatbot built from it and try it free. When you like it, sign up to claim it and follow the setup checklist to go live.
The site and the app have a softer glass-style look, and the baby-panda mascot now appears in the logo, the home page and the site chat bar.
Every module is $2.99 a month worldwide, or 99 rupees in India, with tax included and no per-user fee.
Buy Chatbot credits in packs, and larger packs include bonus credits. A usage page shows what you have used and what is left.
The Chatbot module now has its own sidebar with projects, chat lists and a guided setup. Add a website, see an overview of each one, check that the chat is installed and match your brand with any color.
The chat bar on your site is slimmer, replies appear as they are typed, the assistant is always labeled as AI and a Powered by link sits inside the open chat.
If the first attempt at an answer fails, the Chatbot now recovers and still gives the visitor a reply, and its earlier answers stay consistent through a conversation.
The Compliance module now runs checks on what Indian law asks of your business, with sources, covering obligations, schemes and alerts.
A new navigation rail puts the modules you use most first, and text is larger across the app.
The LuckPanda site now has a built-in assistant that answers questions about the product on every page.
Dates on manually entered e-invoices and e-way bills now use Indian time, so they match what you expect.
Search HSN and SAC codes and see the GST rate for each, from a new free finder that works without an account.
E-invoices for credit and debit notes now carry the details of the invoice they relate to.
Free drafts now pick the country from the currency you choose, so tax fields and formats fit the document from the start.
Statement PDFs now wrap long notes properly and keep the number column and totals clean.