luckpandaAnswer your chats from your phone.
Get an alert the moment a visitor on your website needs a person. Tap it to open the chat, then reply or take over, wherever you are.
Your chat inbox, in your pocket
The app is the LuckPanda inbox made for a phone. Nothing to set up twice: your projects, chats and alert settings come with your sign-in.
Alerts the moment it matters
A visitor asks for a person, leaves their details or replies to you. You hear about it right away.
Reply or take over
Open the chat from the alert, read what the assistant said, and answer in your own words.
Every project, one inbox
All your websites' chats in one list, the ones that need you on top, with where each visitor came from.
Quiet when you want
Choose which alerts you get and for which projects, set quiet hours, or mute for an hour.
Set it up in a minute
Android
Version 1.0.0, 288 KB, for Android 6.0 or newer.
- Download the appTap Download for Android on your phone. If the browser asks, keep the file.
- Open the file to install itAndroid may ask you to allow installs from your browser or Files app once. Allow it, then tap Install.
- Open LuckPanda and sign inUse the same Google account or email as on the web. Your chats open straight away.
- Tap Turn on alertsAllow notifications when Android asks. Choose which ones in Chatbot, under Alerts.
Check the signing certificate
Package app.luckpanda.android, signed by LuckPanda. SHA-256: 1C:F3:0D:55:F4:41:47:8F:E3:A2:48:C7:CC:BB:38:03:1A:CC:F0:A9:5A:F6:C8:D1:DA:DA:7F:05:CB:EA:7A:33
iPhone and iPad
For iOS and iPadOS 16.4 or newer, in Safari.
- Open LuckPanda in Safari and sign inUse the button below on your iPhone. It opens your chat inbox.
- Tap the Share buttonThe square with an arrow pointing up, at the bottom of Safari (at the top on iPad).
- Choose Add to Home ScreenScroll down the list if you do not see it, then tap Add. LuckPanda appears on your Home Screen.
- Open it from the Home Screen and turn on alertsTap Turn on alerts above your chats and allow notifications. Alerts only work from the Home Screen icon.
Apple does not allow apps to be installed from a website, so on iPhone LuckPanda runs from your Home Screen. It opens full screen, has its own icon and gets the same alerts as the Android app.
Questions
Is LuckPanda in the Play Store or the App Store?
Not yet. On Android you install the app straight from this page. On iPhone and iPad, Apple only installs apps from the App Store, so LuckPanda runs from your Home Screen instead. It opens full screen like any app and gets the same alerts on iOS 16.4 or newer.
Which alerts will I get?
You choose them in Chatbot, under Alerts: a visitor needs a person, a lead is captured, a visitor replies in a chat you took over, and replies are failing are on from the start. A new chat starts is off at first, because busy sites get many; turn it on there to hear about every new chat. You can also pick projects, set quiet hours and mute for an hour.
Android says the file might be harmful. Is it safe?
Android shows that warning for every app installed from outside the Play Store. The app is signed by LuckPanda, and it only opens luckpanda.app: your chats and replies are the same ones you see on the web, behind the same sign-in. You can compare its signing certificate with the fingerprint on this page.
Do I need a separate account?
No. Sign in with the same Google account or email you use on the web. Your chats, projects and alert settings are already there.
What does the app cost?
The app is free. Chat alerts are part of Chatbot and follow the same plan as its email alerts.
How do I update the Android app?
Most of the app is the web app, so it is always current. When a new Android version is out, this page shows its version number; download it again and Android installs it over the old one, keeping you signed in.
Not using Chatbot yet?
Put an AI assistant on your website that answers visitors, captures leads and hands over to you when it should. Then answer from your phone.