luckpandaAnswer parents about fees and batches, even at 11 at night
Parents compare three or four institutes in one evening. They want the fee for the JEE batch, the timings and whether there is a demo class. The chatbot answers from your website and fee sheet, and takes their name and number so your counsellor can call in the morning.
No account needed to try it. We read the public pages of your site, build the chatbot in about a minute and delete it after 7 days unless you keep it.
- Answers from your fee sheet and batch pages
- Name and phone go to your CRM
- Free to set up and test
A parent at 10:40 pm
Admission enquiries do not keep office hours. This is how an evening question turns into a callback.
Sample conversation on a fictional institute, Ankur Classes, Nagpur
The bot did not reserve the seat, because it cannot see your demo register. It quoted the fee sheet, took the parent's number, said when a person would call, and put the lead in your CRM with a follow-up task.
The questions that fill your phone during admissions
Parents and students type these from a phone, often late. Each one has an answer you have already written somewhere.
| What they type | Where your answer is | What the bot does |
|---|---|---|
| What is the fee for class 11 JEE 2 year program? | Fee sheet or fee page | Quotes the fee and instalments as you list them |
| Batch timings for NEET dropper batch? | Batch schedule | Lists the batches you publish for that course |
| Fees kitni hai foundation batch ki, class 8? | Fee sheet | Replies in the language the parent writes in |
| Do you have a branch near Manish Nagar? | Centres page | Names the centres and addresses you list |
| Last year how many selections? | Results page | Repeats only what your results page says |
| Can we pay in instalments? Any scholarship test? | Fee and scholarship pages | Answers if it is written, otherwise offers a counsellor |
When the answer is not in your pages or documents, the bot says it does not know and offers a callback. It does not make up a fee or a discount.
Give it the fee chart as a table, not a photo
Many institutes put fees on a poster image or a scanned PDF. The bot cannot read text inside images. A small spreadsheet works better.
- Your websitePaste your address. It reads your public pages, up to 50 of them: courses, centres, faculty, results and FAQs.
- A fee sheet as CSVOne row per course and batch, with the fee and instalments. Each row becomes something the bot can find on its own.
- This session's scheduleA page or a short text note with batch days, times, centres and demo classes.
- The awkward questionsRefunds, batch changes, scholarship tests. Add them as FAQ entries, in your own words.
| Course | Class | Centre | Total fee | Instalments |
|---|---|---|---|---|
| JEE Main and Advanced, 2 years | 11 | Dharampeth | ₹1,45,000 | 3 |
| NEET, 2 years | 11 | Dharampeth | ₹1,38,000 | 3 |
| NEET repeater, 1 year | 12 pass | Manish Nagar | ₹98,000 | 2 |
| Foundation | 8 | Manish Nagar | ₹42,000 | 2 |
A sample fee sheet. Save it from Excel or Google Sheets as CSV; Excel files themselves are refused. A sheet can have up to 5,000 rows.
What your counsellor has in the morning
Asked in the chat
- Parent or student name
- Phone number, or email if you prefer
- Up to five questions of your own, such as class, course, centre and board
Saved for you
- A prospect, a contact and a CRM lead with source Chatbot
- A follow-up task, so the callback is not forgotten
- The whole chat, so the counsellor knows what was already said
Sent to you on the paid plan
- An email to up to 10 people when a lead arrives
- An email when a parent asks for a person
- A signed webhook, if your own system should get the lead too
Set the goal to lead generation and the bot asks for a name and number early, one or two questions at a time, and saves the lead as soon as it has a phone number or email. Set it to support and it saves details only when the parent asks to be contacted.
Check these before you put it live
- Ask it twenty questions from last year's enquiry register, typed the way parents type them.
- In the test chat, look at what it searched for behind each answer. Where it went wrong, fix the page or add an FAQ.
- Remove last session's fees and press Re-crawl after you update the site. It does not re-read your site on a schedule.
- Add handoff topics such as refund, transfer and scholarship, so those always go to a counsellor.
- Set your counsellors' hours and an offline message, so a parent at night knows when someone will call.
- Write a greeting that says what it can help with: fees, batches, demo classes and centres.
What it does not do
- It does not collect fees or take payments. Admission and payment stay with your office.
- It does not reserve demo or batch seats. It takes the request, and a person confirms.
- It does not call or message parents on WhatsApp or SMS. Your counsellor calls back from the lead.
- It repeats results only as your results page states them. It will not promise a rank or a selection.
- It replies in the language the parent writes in, such as Hindi or Hinglish, but the chat window's own buttons and labels are in English for now.
Questions
Can it answer in Hindi?
It replies in the language the visitor writes in, so a parent who types in Hindi, or in Hindi with English letters, gets a reply in the same style. Your pages and fee sheet can stay in English. Test it with a few such questions before you go live.
Our fee chart is an image. Will it read it?
No. It cannot read text inside images or scanned PDFs. Put the fees in a CSV, a text-based PDF or a text source, and it can quote them.
Can it book a demo class?
No. It cannot see or change your demo register. It tells parents when demos run, takes their name and phone number, and your counsellor confirms the seat.
We have four centres. Do we need four chatbots?
Not if all centres are on one website: one project answers for the whole site. If each centre has its own website, each can have its own project, and the Chatbot plan covers up to 10 websites.
What does it cost?
Building and testing are free. Putting it on your website needs the Chatbot plan: ₹249 a month, or ₹2,241 a year, for up to 10 websites on one account.
Related pages
- Lead generationTurn visitors who are ready to talk into CRM leads with a follow-up task, instead of a form they skip.
- After-hours enquiriesEnquiries arrive at night when nobody is there. Answer them, keep the lead, and call back in the morning.
- Multilingual supportYour pages are in English, but your visitors write in Hindi, Hinglish or Spanish. Reply to each in their own language.
- ClinicsPatients ask about doctors, timings and fees. Answer those, and send everything clinical to your front desk.
Build it with your AI agent
Give an agent your site and it can create the chatbot, read your pages and test it through LuckPanda's API and MCP. It prepares the work; going live stays with you.
Use LuckPanda's MCP server (https://luckpanda.app/mcp) to build a website chatbot for me. Ask for my website address, call chatbot_create_from_website with it, wait until the pages are learned (chatbot_source_list), then run a few test questions with chatbot_test_message and show me the answers. Do not put it live: I will do that myself.
Instructions for AI agents
Needs a LuckPanda agent key (Settings › Developers) with the chatbot.manage grant. MCP endpoint: https://luckpanda.app/mcp (Streamable HTTP, bearer key).
chatbot_create_from_website{ url }: creates a draft chatbot named after the site and starts reading it.chatbot_source_list: pages learned, failed or skipped, with a reason for each.chatbot_test_message: asks the bot a question as the owner. Test chats never email anyone.- Going live (
chatbot_updatewith status live) is a person's action; an agent gets APPROVAL_REQUIRED.
See it on your own website
Paste your address and watch the chatbot learn your pages. No account and no card.