Turn website visitors into leads you can call back
Set the goal to lead generation and the chatbot finds out what a visitor needs, asks for a phone number or email and up to five questions of your own, and saves the lead in LuckPanda CRM with a follow-up task.
No account needed to try it. We read the public pages of your site, build the chatbot in about a minute and delete it after 7 days unless you keep it.
- Leads land in your CRM with a task
- Your own questions, one or two at a time
- Free to set up and test
Why a contact form loses people
A form asks for everything before it gives anything. Most visitors came with one question, and leave when nobody answers it.
| A contact form | The chatbot | |
|---|---|---|
| What the visitor gets first | Empty fields | An answer to the question they came with |
| When it asks for details | Before anything else | Once it knows what the visitor needs |
| Your own questions | All at once, as more fields | One or two at a time, in the conversation |
| A visitor who is not ready | Leaves, and you never learn why | Leaves a chat in History that you can read |
| What reaches you | An email | A CRM prospect, a lead and a follow-up task |
Three lead questions, asked in passing
Sample conversation on a fictional rooftop solar installer's website. Lead questions: monthly bill, own roof, area.
The bot answered the price question from the installer's own page before it asked for anything. It saved the lead only once Meera gave a phone number, with her three answers attached.
What one captured lead becomes
| What is created | Where you find it |
|---|---|
| A prospect with a contact: name, phone, email, company | CRM, as a prospect |
| A CRM lead with the source Chatbot, the summary of the need and the answers | CRM leads |
| A follow-up task named after the need | CRM, with the prospect |
| The full chat, the page the visitor was on, the summary and answers | Chatbot History, filter Has lead |
| A Lead received email, once per chat | Up to 10 addresses you choose |
| A signed lead.captured webhook | Your own system |
The lead is saved as soon as the visitor gives an email or phone number. Anything they add later in the chat is added to the same lead, not saved as a new one.
Leads come from chats on your live website, which needs the Chatbot plan, and so do the email alert and the webhook. Test chats show the captured details in History, but they never create CRM records or send anything.
Decide what to ask before you go live
- Pick lead generation as the goalThe bot then works out early what the visitor needs, and steers towards a next step: a call, a quote or a demo.
- Choose the contact detailsAny of name, email, phone, company and country. Email or phone must be one of them, because a lead you cannot reach is not a lead.
- Write up to five lead questionsBudget, timeline, location, size: whatever your team asks on the first call. The bot asks one or two at a time and saves the answers with the lead.
- Choose who hears about itTurn on Lead received alerts for up to 10 addresses, or send each lead to your own tools through a webhook.
Straight into the CRM, or reviewed first
One setting, Add leads to CRM automatically, decides whether a lead becomes a CRM record the moment it is captured.
Automatic: on
- A prospect, contact, CRM lead and follow-up task are created as soon as the visitor gives an email or phone
- Details the visitor adds later go onto the same lead
- Suits a business where every enquiry is worth a call
Automatic: off
- The lead stays in History with its summary and answers
- Someone reads the chat and chooses Add to CRM, as a lead or as a client
- Details are prefilled from the chat and can be corrected first
- Suits a site that also gets job seekers, vendors and students
What it does not do
- It saves a lead only when the visitor types an email or phone number. It never guesses one.
- It does not book calls into a calendar. It tells the visitor the team will be in touch, and your team arranges the time.
- It does not quote prices that are not in your content. If your price depends on a survey or a call, say so on the page, and the bot will say it too.
- It does not copy leads into another CRM by itself. Use the webhook if you need them elsewhere.
Questions
Does it ask for contact details before it answers?
No. It finds out what the visitor needs and answers what your content covers, then asks for contact details and your lead questions, one or two at a time. You can add your own guidance in the bot's instructions.
What if the visitor will not share a phone number?
Then no lead is saved, and the chat stays in History so you can still read what they asked. If you ask for both email and phone, either one is enough to save the lead.
I already use another CRM. Can leads go there?
Every lead is saved in LuckPanda CRM. To copy it to another system, turn on the signed lead.captured webhook and have your system receive it. There are no ready-made connectors to other CRMs.
Can I see which page the lead came from?
Yes. The chat records the page the visitor was on, and both the Lead received email and the webhook include it.
Do test chats create leads?
They show the captured details in History with a Test label, but they never create CRM records, send alerts or call your webhook.
How much does it cost?
Building and testing are free. Putting the bot on your website, lead alerts and webhooks need the Chatbot plan: ₹249 a month or ₹2,241 a year, for up to 10 websites.
Related pages
- Customer supportAnswer the questions your site already answers, and hand the rest to a person.
- After-hours enquiriesEnquiries arrive at night when nobody is there. Answer them, keep the lead, and call back in the morning.
- Real estateBuyers want sizes, prices and a site visit. Answer from your price sheet and pass serious buyers to sales.
- Coaching institutesParents ask about fees and batches late at night. Answer them then, and get their number for the morning.
Build it with your AI agent
Give an agent your site and it can create the chatbot, read your pages and test it through LuckPanda's API and MCP. It prepares the work; going live stays with you.
Use LuckPanda's MCP server (https://luckpanda.app/mcp) to build a website chatbot for me. Ask for my website address, call chatbot_create_from_website with it, wait until the pages are learned (chatbot_source_list), then run a few test questions with chatbot_test_message and show me the answers. Do not put it live: I will do that myself.
Instructions for AI agents
Needs a LuckPanda agent key (Settings › Developers) with the chatbot.manage grant. MCP endpoint: https://luckpanda.app/mcp (Streamable HTTP, bearer key).
chatbot_create_from_website{ url }: creates a draft chatbot named after the site and starts reading it.chatbot_source_list: pages learned, failed or skipped, with a reason for each.chatbot_test_message: asks the bot a question as the owner. Test chats never email anyone.- Going live (
chatbot_updatewith status live) is a person's action; an agent gets APPROVAL_REQUIRED.
See it on your own website
Paste your address and watch the chatbot learn your pages. No account and no card.