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Answer "what is included" before they ask three other agents

A family looking at a Kashmir package wants to know if flights are included, whether the price is per person and what happens if they cancel. The chatbot answers from your package pages and policies, then asks for dates, group size and departure city so your team can send a quote.

No account needed to try it. We read the public pages of your site, build the chatbot in about a minute and delete it after 7 days unless you keep it.

  • Inclusions and policies from your own pages
  • Dates and group size saved with each enquiry
  • Free to set up and test
The fine print

Inclusions and exclusions cause most of the back and forth

Write each package's inclusions and exclusions down, on the page or in a sheet. The bot can only be as clear as your page.

PackageFrom, per personIncludesDoes not include
Kashmir, 5 nights₹27,900Hotels, breakfast and dinner, airport transfers, Gulmarg day tripFlights, gondola tickets, pony rides
Kerala, 6 nights₹31,500Hotels, one houseboat night, breakfast, private cabFlights, lunch, entry tickets
Bali, 6 nights₹54,000Hotels, breakfast, transfers, two day toursFlights, visa fee, travel insurance

A sample package sheet for a fictional operator, with prices per person on twin sharing as the operator publishes them. Upload a sheet like this as CSV, one row per package.

A sample chat

A family trip, from first question to enquiry

Sample conversation on a fictional tour operator, Pagdandi Holidays, Ahmedabad

Kashmir package 27,900 is per person? Flight included? We are 6 people with 2 kids
Yes, ₹27,900 is per person on twin sharing for the 5-night Kashmir package. Flights are not included. Hotels, breakfast and dinner, airport transfers and a Gulmarg day trip are. Our child policy says children under 5 travel free without an extra bed, and children from 5 to 11 sharing a bed are ₹14,500.
Searched knowledge: Kashmir package price inclusions
Searched knowledge: child price
From your content: Packages 2026.csv
If we cancel 20 days before, how much refund?
Our cancellation policy refunds 50% of the package cost when you cancel 15 to 30 days before departure. Airline and hotel charges that cannot be refunded are deducted. Our team will confirm the figure for your booking.
Searched knowledge: cancellation 20 days
From the page: Cancellation policy
Ok. Planning 18 to 23 May, from Ahmedabad. Price will be same in May?
Our pages list current prices and do not say whether May will be the same, so I cannot confirm that. Our team will send the price for your dates in a quote. May I have your name and phone number?
Searched knowledge: May prices (nothing found)
Hetal Desai 97xxxxxx05
Thank you, Hetal. I have noted 6 travellers including 2 children, 18 to 23 May, from Ahmedabad. Our team will call you with a quote during office hours.
Lead captured and added to CRM

The bot did not promise that ₹27,900 would hold in May, because the operator's pages do not say so. It left the price for those dates to the quote.

Visas and documents

Only what you have published

Visa rules change, and a wrong answer can cost a traveller the trip. The bot repeats only what your own visa and document pages say.

  • Keep one page per destination with the documents you ask travellers for, and the date you last checked it.
  • Add visa, passport and embassy as handoff topics if you want a person to answer every such question.
  • In its instructions, tell it to point travellers to the official source for visa rules and to say it cannot confirm eligibility.
  • When rules change, update the page and press Re-crawl. Old text keeps answering until you do.

The bot gives no visa or immigration advice of its own and cannot check whether a traveller is eligible. Say the same on your site.

The enquiry

What your team needs for a quote

Lead questions to set (up to five)

  • Travel dates, or the month
  • Number of adults and children
  • Departure city
  • Hotel category: 3, 4 or 5 star
  • Budget per person, if they have one

What your team gets

  • A CRM lead with name and phone or email, source Chatbot
  • The answers to your questions, and a summary of the chat
  • A follow-up task, so the quote goes out
  • On the paid plan, an email to up to 10 people when the enquiry arrives
Honest limits

What stays with your team

  • It does not book or hold flights, hotels or tours, and it cannot see availability unless you connect a read-only API that returns it.
  • It does not guarantee a price. It repeats what your pages list and leaves the final figure to your quote.
  • It does not take an advance or a payment.
  • It does not send itineraries or quotes on WhatsApp or by email. Your team does that.
  • Travellers can write in their own language and get replies in it, but the chat window's own buttons and labels are in English.
Before peak season

A short check before the rush

  • Every package page says what is included, what is not, and whether the price is per person.
  • The cancellation policy is one clear page, with each slab written out.
  • Last season's packages are removed, and the site is re-crawled.
  • Business hours are set in your time zone, with an offline message that says when you will call.
  • You have asked it the questions from your last week of enquiries and read what it searched for.

Questions

Can it quote a price for my dates?

It can repeat the prices your pages list. It does not work out a quote or promise that a price will hold; your team sends the quote.

Can it answer visa questions?

Only from the visa and document pages you publish, and you can send every visa question to a person with a handoff topic. It gives no immigration advice of its own.

Can travellers book through the chat?

No. It takes the enquiry with dates, group size and contact details, and your team follows up. It does not take payments.

We have 200 packages. Will it find them?

A website crawl reads up to 50 pages, and a project can hold 60 sources. For a large catalogue, upload your packages as a CSV with one row per package; a CSV can have up to 5,000 rows.

What does it cost?

Building and testing are free. Putting it on your website needs the Chatbot plan: ₹249 a month, or ₹2,241 a year, for up to 10 websites on one account.

Keep reading

Related pages

For AI agents

Build it with your AI agent

Give an agent your site and it can create the chatbot, read your pages and test it through LuckPanda's API and MCP. It prepares the work; going live stays with you.

Use LuckPanda's MCP server (https://luckpanda.app/mcp) to build a website chatbot for me. Ask for my website address, call chatbot_create_from_website with it, wait until the pages are learned (chatbot_source_list), then run a few test questions with chatbot_test_message and show me the answers. Do not put it live: I will do that myself.

Instructions for AI agents

Needs a LuckPanda agent key (Settings › Developers) with the chatbot.manage grant. MCP endpoint: https://luckpanda.app/mcp (Streamable HTTP, bearer key).

  • chatbot_create_from_website { url }: creates a draft chatbot named after the site and starts reading it.
  • chatbot_source_list: pages learned, failed or skipped, with a reason for each.
  • chatbot_test_message: asks the bot a question as the owner. Test chats never email anyone.
  • Going live (chatbot_update with status live) is a person's action; an agent gets APPROVAL_REQUIRED.

See it on your own website

Paste your address and watch the chatbot learn your pages. No account and no card.